Privacy policy

Last Updated: August 11, 2026

Welcome to NUVZA.

We respect your privacy and want you to feel comfortable when shopping with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or place an order through the NUVZA website.

We believe privacy information should be straightforward, so we've kept this policy clear and easy to understand.

1. Information We Collect

You can browse NUVZA without creating an account.

When you place an order, contact us, or interact with our website, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Shipping and delivery address
  • Billing information, when applicable
  • Order and product details
  • Information you provide when contacting customer service
  • Information you provide when subscribing to our emails or promotions

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages viewed, and general information about how you interact with our website.

2. How We Use Your Information

We use the information we collect to operate NUVZA and provide a smooth shopping experience.

This may include:

  • Processing and confirming your orders
  • Arranging shipping and delivery
  • Contacting you about your order
  • Confirming Cash on Delivery orders
  • Sending order and delivery updates
  • Responding to customer questions
  • Providing customer support
  • Improving our website and product selection
  • Understanding how visitors use our website
  • Preventing fraud and unauthorized activity
  • Sending promotional communications when you have chosen to receive them
  • Meeting applicable legal and business requirements

We collect and use information for legitimate business purposes and only when it is reasonably necessary.

3. Age Requirement

NUVZA is intended for customers 18 years of age or older.

By using our website or placing an order, you confirm that you are at least 18 years old and legally able to enter into a purchase transaction.

4. Cash on Delivery

NUVZA offers Cash on Delivery (COD) on eligible orders.

When you choose COD, we may collect your name, phone number, and delivery address so that your order can be processed and delivered.

We may contact you by phone, text message, or other available communication methods to confirm your order or coordinate delivery.

Your payment is collected by the delivery provider or authorized delivery personnel when your order arrives, depending on the delivery arrangement.

5. Online Payments

If NUVZA offers other payment methods, payments may be processed through third-party payment providers.

When you choose an online payment method, your payment information may be handled directly by the applicable payment provider according to its own privacy and security practices.

NUVZA does not need to store your complete payment card information to process your order.

6. Cookies and Similar Technologies

NUVZA may use cookies and similar technologies to help our website function properly and understand how visitors use our store.

These technologies may help us:

  • Keep shopping features working properly
  • Remember certain preferences
  • Understand website traffic
  • Improve website performance
  • Measure marketing and advertising performance

You can manage cookies through your browser settings. Disabling certain cookies may affect how some parts of our website function.

7. How We Share Information

We may share necessary information with trusted service providers that help us operate NUVZA.

These may include providers involved in:

  • Order fulfillment
  • Shipping and delivery
  • Cash on Delivery collection
  • Payment processing
  • Website hosting and technology
  • Customer service
  • Analytics
  • Marketing and advertising

We only share information when it is reasonably necessary for the service being provided.

We may also disclose information when required by law, legal process, or when necessary to protect NUVZA, our customers, or others.

NUVZA does not sell your personal information for money.

8. Marketing Communications

If you choose to subscribe to NUVZA marketing emails or other promotional communications, we may send you information about new products, special offers, promotions, and other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

You may still receive important communications related to an order you have placed.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

These third parties operate independently and may have their own privacy policies. NUVZA is not responsible for the privacy practices, content, or security of websites that we do not operate.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

10. Protecting Your Information

We take reasonable measures to protect the personal information we handle from unauthorized access, misuse, loss, or disclosure.

However, no online system or method of transmitting information over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.

11. How Long We Keep Information

We keep personal information for as long as reasonably necessary to process orders, arrange deliveries, provide customer service, maintain business records, prevent fraud, resolve disputes, and meet applicable legal or accounting requirements.

When information is no longer reasonably needed, we may delete or securely dispose of it when appropriate.

12. Your Privacy Choices

Depending on applicable law and where you live, you may have certain rights regarding your personal information.

These may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of marketing communications
  • Withdraw consent where applicable
  • Request information about how your personal information is used

Some requests may be subject to legal or other limitations.

If you would like to make a privacy request, please contact us using the details provided below.

13. International Customers

NUVZA may serve customers located in different countries. Your information may therefore be processed or stored in locations outside your country of residence.

Where required by applicable law, we take reasonable steps to handle personal information appropriately when it is transferred across borders.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as NUVZA grows, our services change, or privacy requirements are updated.

When changes are made, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page occasionally to stay informed about how we handle your information.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or how NUVZA handles privacy, please contact us.

NUVZA
New Finds. Endless Possibilities.

Email: kingkencostales22@gmail.com

Business Address:
Block 68 Lot 6, Area C, Camia Street
San Martin 1
San Jose del Monte, Bulacan
Philippines

We’ll do our best to respond to privacy-related questions and requests as soon as reasonably possible.


A Note From NUVZA

Privacy may not be the most exciting part of shopping, but we believe you should know how your information is handled.

Our approach is simple:

Collect what we need. Use it responsibly. Protect it as best we can.

Thank you for choosing NUVZA.

New Finds. Endless Possibilities.